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Premium Rate Number Features

Premium-Rate-Number.com will provide your premium rate phone lines with these features as standard, for all of our customers:

• Disaster recovery: If there is an emergency, a single call to Adept Telco Ltd ensures all your calls are diverted immediately.
• Number Portability: You can keep your existing Premium rate number, even if your business moves.
• Fast, free set-up: We can set up your service within 10 working days, and we don't charge an admin fee. (New customers may need to pay a £50 commitment fee, refunded on completion).
• Itemised reports: Track the volume of your incoming calls easily with our online stats.
• Total support: Every client is assigned a personal account manager, providning customer service and technical support 24 hours a day, 365 days a year.

In addittion to setting up premium rate phone lines, you can opt to select from an extensive range of optional features, to create your own afforable custom-designed bespoke solution. Many of our premium rate customers have a requirement for fully featured call management solutions. Premium-Rate-Number.com is a subsidiary of Adept Telco Ltd, a full service telecoms provider that is able to provide a number of advanced call management features at the network level, and do not require any equipment at the customer premises:

• Intelligent call routing to enable you to improve your call handling through:
  • Time of day - Call divert depending upon time.
  • Day of week - Call divert depending upon day.
  • Calendar date - Call divert depending upon date.
  • Area of origin - Geographic routing based on location of caller.
  • Ratio distribution - Calls diverted to various destinations on a ratio basis.
  • Intelligent diversion - Call divert on busy or ring tone no reply.
• Interactive voice response (IVR)
  • Auto attendant.
  • Data capture / Transcription.
  • Pre-recorded Service.
  • Call queuing.
  • Network based Voicemail to provide cover for out-of-hours or busy times of the day.
• Call Recording to ensure quality, security, and compliance with ICSTIS. Calls are recorded at network level, with no need for on-site recording equipment.
• Management information - detailed analysis of the performance of each number is provided with statistics and graphical displays. We provide details such as:
  • Date and duration of calls
  • Your busiest periods
  • Number of calls answered
  • Number of calls receiving engaged tones or unanswered
  • Bespoke reports
  • Memorable number
  (* Subject to some restrictions - not available in all countries)
• Customer Control - All services listed here are based at network level, and may be fully controlled remotely by the customer.

Premium Rate Tariffs:

For more information about the premium rate tariffs, please visit our premium rate payment and pricing pages.

10p per minute 15p per minute 20p per minute 25p per minute 30p per minute 35p per minute 40p per minute 45p per minute 50p per minute 60p per minute

75p per minute 80p per minute 85p per minute 90p per minute 100p per minute 110p per minute 120p per minute 130p per minute 140p per minute 150p per minute